BREAKFAST
Served from 6am to 10 am on weekdays and 6:00 am to 10:30 am on weekends.
If an earlier breakfast is required, contact the reception, Dial 0, and breakfast will be organized.
BUSINESS SERVICES
Printing and copying services are available at the reception
CAR PARKING
There are limited designated hotel parking spaces at the hotel entrance, so availability is on a first come
first serve basis.
CHECK IN / OUT TIME
Our check in time is 11:00 am and checkout time is 10:00 am guests may request an early check out 24
hours prior to the formerly decided check out date and should be more than two hours or it will attract
an extra fee.
DRY CLEANING / LAUNDRY SERVICES
This service is available to all guests at a reasonable charge. Each room is fitted with a laundry list that
should be filled up with the price list of every piece of cloth.
ENTERTAINMENT
We have 32-inch LED TV’s with DSTV connection for your entertainment.
FIRE ASSEMBLY POINT
Our guest’s safety is our Number 1 priority at all times. Kindly take note of your nearest fire exit on
the floor plan located on the back of your bedroom door.
HOUSEKEEPING
Available from 8:00am to 5:00pm, throughout the week. In case you require any assistance dial “0” and
you will get immediate aid.
INTERNET
Complimentary Wireless broadband access is available throughout the hotel at no extra cost.
Please contact the reception if you require assistance.
KEYS
Please ensure that your door is always locked securely on leaving your room.
Leave keys at the reception or when leaving the hotel.
LOST PROPERTY
Any lost property found in the hotel is placed on storage.
Please contact reception for assistance.
LUGGAGE
Should you require help with your luggage please ask reception and they will arrange for a porter to assist you.
NEWSPAPERS
National newspapers are available at the reception (Nation and Standard newspapers).
RECEPTION (Dial 0)
The hotel has a 24-hour reception.
You can reach the reception by dialing ‘0’.
In addition to our daily services, our reception staff will be pleased to offer you additional items for extra comfort based on availability.
RESERVATIONS
Should you need to make a reservation at the hotel just contact the reception we will be happy to assist you.
ROOM CLIMATE
Our rooms are cool most of the year round. But we do provide fans for clients should they require one.
For further assistance please contact the reception.
ROOM SERVICE
For those who prefer the privacy of dinning in their room, we have a tailor made menu for room service offered for 24 Hours at a cost.
SAFETY KEEPING
We currently have no safes in our rooms but the hotel management can store valuables upon request at no cost.
RESTAURANT & BAR
Our restaurant serves innovative dishes based on freshly locally sourced ingredients.
Enjoy great bites and drinks at our bar as you watch great entertainment.
SECURITY
We have round the clock security services in the hotel and Kenya police for back-up.
To ensure maximum security screening is done at the hotel entrance.
SMOKING POLICY
All the rooms are none smoking but have a designated smoking area on the balconies on each floor.
TAXIS
Taxis can be booked at the reception.
TELEPHONE
The hotel reception number is 0.
The restaurant and bar number is 168.
To call another room just dial the room number i.e for room 102 the extension number is 102.
WAKE UP CALLS
Should you require a wake up call, please ask the reception.
UMBRELLAS
Umbrellas are available at the reception should you require one.
TURN DOWN SERVICES
Should you require turn down services, please advice reception by 5 p. m.
YOU
No one is more valuable to us than YOU!
We value you and your feedback.